Please read these Terms & Conditions carefully before creating an account or using any 399bet ai services.
A detailed guide to registration, verification, and account management.
Full details on wagering requirements and applicable terms for each bonus offer.
Clear guidelines on deposits, withdrawals, and transaction processes.
Our commitment to RNG certification and ensuring transparent, fair gaming.
Our measures to ensure the privacy and security of your personal information.
Policies on self-exclusion and limit settings to promote responsible gaming.
These Terms & Conditions constitute a legal agreement between the 399bet ai platform and its users. By using the 399bet ai website or mobile app, you confirm that you accept all terms of this agreement.
399bet ai is an online gaming platform offering a wide range of gaming services for users in Bangladesh. We are committed to providing our members with a safe, fair, and transparent gaming environment.
If you do not agree with any part of these Terms & Conditions, please refrain from using 399bet ai's services. For any questions, feel free to reach out to our customer support team.
To open an account on 399bet ai, you must provide accurate and complete information. Each individual is permitted only one account. If multiple accounts are found belonging to the same person, they will be cancelled and all balances may be forfeited.
For security purposes, 399bet ai may request identity verification at any time. This process may require:
It is your responsibility to keep your account password secure. You must not allow anyone else to access your account. If you suspect any unauthorised access to your account, contact customer support immediately.
To be eligible to use 399bet ai services, you must:
399bet ai reserves the right to close any account and pursue legal action if a user provides a false age with the intent to deceive or commit fraud.
399bet ai accepts deposits via Mobile Banking, Nagad, Rocket, and other approved payment methods. The minimum deposit amount is BDT 500. Deposits are generally processed instantly.
The following conditions must be met to make a withdrawal:
399bet ai complies with international AML (Anti-Money Laundering) regulations. We reserve the right to temporarily suspend accounts and conduct investigations in cases of suspicious transactions. All withdrawals are returned via the same method used for the original deposit.
399bet ai offers a variety of bonuses. Each bonus has its own specific terms and conditions, which are detailed on the promotions page. By claiming a bonus, you agree to its applicable terms and conditions.
Most bonuses come with wagering requirements. For example, a 30x wagering requirement means you must wager 30 times the bonus amount before making a withdrawal. Bonus contributions may vary by game:
Opening multiple accounts to exploit bonuses, providing false information, or engaging in any other fraudulent activity may result in bonus cancellation and permanent account closure.
All games on 399bet ai use internationally certified RNG (Random Number Generator) technology. Our game providers undergo regular independent audits to ensure all game outcomes are completely unbiased.
If a technical error occurs during a game, 399bet ai reserves the right to void that round and refund the wagered amount. If a game cannot be completed due to an internet disconnection, the outcome will be determined based on the server record.
Exploiting software bugs or system vulnerabilities to gain an unfair advantage is strictly prohibited. Any such activity will result in forfeiture of all winnings and permanent account closure.
399bet ai takes the security of your personal information extremely seriously. We use 256-bit SSL encryption to keep all your data fully protected. Full details of how we collect and use your information are outlined in our Privacy Policy.
399bet ai is deeply committed to responsible gaming. We want to ensure our platform remains a source of entertainment — not a cause of harm.
We offer the following features:
For more details, visit our Responsible Play Page here.
You may request account closure at any time through customer support. You will be given the opportunity to withdraw any available balance before the account is closed.
399bet ai may suspend or close an account for any of the following reasons:
If you have a complaint, please contact our customer support team first. Most issues are resolved within 24–72 hours.
If your issue cannot be resolved through customer support, you may submit a written appeal to our management team. All complaints are taken seriously and a final decision will be communicated within 7 business days.
399bet ai reserves the right to update these Terms & Conditions at any time. For significant changes, registered users will be notified via email or an in-platform notification. Continued use of the platform after any changes constitutes acceptance of the updated terms.
We therefore recommend checking this page regularly. The latest version of these terms will always be available on our website.
If you have any questions about these Terms & Conditions, please contact our support team:
Our support team is fluent in Bengali and ready to resolve any issues you have — quickly and efficiently.
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