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About Login FAQs

For your protection, entering the wrong password 5 consecutive times will temporarily lock your account. You can unlock it via the "Forgot Password?" option using OTP verification. If you don't receive an OTP, please contact customer support.

Yes, 399bet ai supports simultaneous logins from multiple devices. For your security, a first-time login from a new device will require OTP verification. You can also view and terminate active sessions at any time from your account settings.

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Yes, if your registered mobile number has changed, you will not receive OTPs. To avoid this, update your number in account settings beforehand. If you are already locked out, you can verify your identity via email or KYC and change the number through Customer Support.

Yes, you can log in to the 399bet ai mobile app using the same account credentials. The app also offers the added convenience of biometric login — access your account in seconds with your fingerprint or face unlock.

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